Shipping & Returns

 

Policies, Terms and Conditions:

 

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of iLove Medical Supplies., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Links 

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that iLove Medical Supplies is not responsible for the operation of, or content located on or throughout any such site. 

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. 

Privacy

Effective date: October 23, 2018 iLove Medical Supplies LLC ("us", "we", or "our") operates the www.ilovemedicalsupplies.com website (the "Service").

Returns

Our policy lasts 7 days from time of USPS delivery. If 7 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as dated items, bacteriostatic water, sterile water, bacteriostatic sodium chloride, sodium chloride and vials cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ilovemedicalsupplies@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at ilovemedicalsupplies@gmail.com and send your item to: PO BOX, Springfield, MO, 65807, United States.

Shipping
To return your product, you should mail your product to: PO BOX, Springfield, MO, 65807, United States.
You will be responsible for paying for your own shipping costs for returning your item and on the exchanged item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Policy 

Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
 
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shopping Cart Help

This online store is powered by 3dcart shopping cart software. The 3dcart ecommerce solution provides the means to power this iLove Medical Supplies but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of iLove Medical Supplies and has no direct ties to 3dcart as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where iLove Medical Supplies holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, iLove Medical Supplies shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. iLove Medical Supplies shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, iLove Medical Supplies will issue a refund to your card in the amount of the incorrect price